📄 Terms and Conditions – Fatizah.pk

Welcome to Fatizah.pk!

These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or making a purchase from Fatizah.pk, you agree to be bound by these Terms.

1. Use of Our Website

Fatizah.pk is an online store offering kids' apparel, bags, school accessories, and educational tools.

You agree to use the website only for lawful purposes and in a responsible manner.

2. Product Information

We strive to provide accurate product descriptions, images, and prices.

However, slight variations may occur due to lighting or manual measurement.

3. Pricing & Payment

All prices are in PKR and inclusive of applicable taxes (unless stated otherwise).

We accept Cash on Delivery and online payments via trusted partners.

4. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance. Orders may be canceled due to stock unavailability or suspected fraud.

You may request cancellation within 12 hours of placing the order.

5. Shipping Policy

Orders are usually dispatched within 24–48 hours.

Estimated delivery time is 3–5 working days based on your location.

For full details, please visit our Shipping Policy.

6. Return & Exchange Policy

Items can be returned or exchanged within 15 days of delivery. For details, please visit our Return & Exchange Policy.

Items must be unused and in original packaging.

7. Intellectual Property

All content on Fatizah.pk including images, logos, graphics, and product names are the property of Fatizah.pk and cannot be reused without written permission.

8. Limitation of Liability

We are not liable for any damages caused due to misuse of products, courier delays, or technical issues on the website.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the site implies acceptance of the updated Terms.

10. Contact Us

If you have any questions regarding these Terms, please contact us at:

📧 csfatizah@gmail.com
📱 WhatsApp: 0303-5467494