Exchange & Return Policy

 

At Fatizah.pk, we are committed to ensuring your satisfaction with every purchase. That's why we offer a 15-Day Exchange & Return Policy on all our products.

How to Return or Exchange an Item:

  • Send your parcel via any courier service to the following address:

Address: FATIZAH Store, Near Rawalpindi Leprosy Hospital (RLH), Zafar-ul-Haq Road, Rawalpindi.

  • Ensure that the items are unused, with all original tags and packaging intact (if applicable).
  • Once we receive your returned items, we will process your refund, excluding delivery charges.

Important Notes:

  1. Delivery charges will only be refunded if the product delivered to you is damaged.
  2. pk reserves the right to amend or modify this policy at any time without prior notice.
  3. Terms and conditions apply.

We value your trust and strive to make your shopping experience as smooth as possible.